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Safe Sport Case Officer

Posted: 1 August 2025

Position: Safe Sport Case Officer (Contract for Services)

Responsible to: Lead Child Wellbeing and Protection Officer

Contract Type: 2 days per week 
Contract for service until 31 March 2026 

Location: Remote, occasional travel for case work as needed with the option of working from Scottish Rowing’s base at Strathclyde Park, Motherwell.

Fee: £200 per day

Start Date: As soon as possible

Role Summary

Scottish Rowing is seeking an experienced safeguarding professional to join us on a contract for services basis (initially until 31 March 2026). You will provide expert case management, advice and support in line with our commitment to safe sport, strong governance and inclusion.

 
Key Areas of Responsibility

 
Support for Club Child Wellbeing and Protection Officers 

  • Provide advice and support to club Child Wellbeing and Protection Officers (CWPOs) in resolving low-level and level one concerns, including: 
  • Supporting the initial assessment of cases, including referrals, risk assessments, and potential actions such as police intervention or suspension.
  • Advising on the collection, recording, and collation of case-related information.
  • Supporting difficult conversation preparation and interview planning.

 
Case Management & Investigations 

  • Manage a portfolio of cases as directed by the Lead Child Wellbeing and Protection Officer in relation to safeguarding, wellbeing and protection concerns, managing level one cases and collaborating with the Lead Child Wellbeing and Protection Officer on complex or serious cases (level two).
  • Log, record, investigate, action, manage, and monitor all case referrals and allegations, ensuring compliance with safeguarding procedures.
  • Conduct and support safeguarding and disciplinary investigations, including: 
  • Receiving, recording, and reviewing complaints, allegations, and concerns.
  • Conducting enquiries through visits, online meetings, or telephone contact.
  • Obtaining witness accounts and interviewing respondents.
  • Maintaining regular contact with respondents and complainants.
  • Liaising and coordinating with external statutory agencies, member clubs, and safeguarding officers as needed.
  • Risk assess cases, identifying legislative and/or regulatory implications and advising on risk management strategies.
  • Ensure effective information sharing with key stakeholders, including internal teams, statutory agencies, and relevant organisations, providing regular updates and case outcomes.
  • Maintain accurate case records using the case management system (Globocol).
  • Participate in safeguarding team case management and supervision meetings.
  • Support the preparation of evidence bundles for disciplinary hearings, appeal hearings, and case panel reports.
  • Assist with responses to Data Subject Access Requests (DSARs) where necessary.
  • Support the presentation of cases at Conduct in Sport hearings and appeal hearings as required.
  • Work collaboratively across all departments to embed a child-centred approach to safeguarding, ensuring alignment with organisational aims and objectives. 

Communication 

Engage and communicate regularly with:

  • Chief Executive Officer
  • Lead Child Wellbeing and Protection Officer
  • Scottish Rowing Staff and Board
  • British Rowing safeguarding team
  • Club safeguarding officers
  • Registered clubs and coaches

 
Monitoring and Evaluation 

Provide regular monitoring and evaluation reports in an agreed format for the Senior Leadership Team, the Board of Directors, and other relevant bodies as required.

 
This document outlines the core responsibilities of the role but is not an exhaustive list. It is intended as a flexible guide and may be updated as the organisation’s needs evolve.

Person Specification

Applicants for this role should meet the following person specification:

Criteria/Attributes

Essential

Desirable

Qualifications
  • Relevant qualification or experience could be in investigations /Child Wellbeing and Protection / social work / HR / Legal / Police or relevant previous experience.
  • National 5 in English and Maths or equivalent
  • Work experience relating to safeguarding or working with children or vulnerable groups
  • Educated to degree level

Skills and Abilities 
  • Strong communication skills – including verbal, written, and active listening, with the ability to produce clear, comprehensive, and unbiased reports.
  • Excellent interpersonal and influencing skills – to develop effective working relationships, provide professional support, and manage sometimes unpopular decisions.
  • Organisational and time management skills – to balance priorities, meet deadlines, and manage workload efficiently.
  • Analytical and problem-solving skills – with the ability to assess situations, make sound decisions, and seek advice when necessary.
  • High level of integrity and confidentiality – ensuring professionalism in handling sensitive information.
  • Ability to work independently and collaboratively – using initiative within set boundaries while fostering strong partnerships with clubs, members, and key stakeholders.
  • Attention to detail and accuracy – ensuring precision in case management, documentation, and reporting.
  • Resilience and adaptability – maintaining a methodical and flexible approach in a dynamic environment.
  • Proficiency in IT and administration – to support case management, documentation, and workflow processes.
  • Diplomacy and tact – to navigate sensitive situations and build trust with diverse individuals.
  • Ability to demonstrate creative thinking
  • Ability to be proactive and work with minimal supervision
  • Ability to motivate, provide direction and influence people

Knowledge  
  • This role requires the holder to have comprehensive and current knowledge of child and adult protection and safeguarding, including legal frameworks, standards and disciplinary processes
  • Sound knowledge of Microsoft Office products including Word, Excel, Powerpoint and Outlook
  • Office systems and procedures
  • Knowledge of safeguarding issues within a sporting environment
  • an understanding of rowing, its structures and frameworks e.g. club structures, coaching relationships, events etc. in order to contextualise procedures, processes and training needs
  • Knowledge of the Standards for Child Wellbeing and Protection in Sport
  • Knowledge of the Protection of Vulnerable groups (Scotland) Act 2007 in relation to regulated work roles and the referrals process

Experience
  • Experience of providing advice/guidance/signposting enquiries and referrals
  • Demonstrable recent experience of effective case management
  • Effective customer care
  • Competent in dealing with complaints
  • Working as part of a team
  • Experience of working with volunteers ideally within a safeguarding context
  • Experience of working within a sporting environment
  • Experience of leading projects
  • Experience of using case management systems or membership systems

Personal qualities
  • Commitment to a child centred approach to safeguarding
  • Self-motivated
  • Willing to work independently
  • Growth mindset
  • Flexible approach to changing work tasks
  • Commitment to equality and diversity
  • A willingness to challenge opinion, where necessary, and to drive the child protection agenda.
  • Ability when to know to ask for help and refer others for help

Other requirements
  • Willingness to undertake appropriate training and continue personal development
  • Able to work some evenings and weekends
  • Hold a valid driving licence
  • Ability to obtain a satisfactory PVG check

 
Contract and Compliance

  • You must be a member of the PVG scheme for regulated roles in Scotland
  • Hold appropriate professional indemnity insurance
  • Comply with all relevant Scottish Rowing policies including (but not limited to) Child Wellbeing and Protection policy, Equality policy, Code of Conduct and Data Protection policy
  • Provide own equipment and mobile connectivity

 
Equality, Diversity and Inclusion

Scottish Rowing is committed to building a workforce, volunteer base and contractor network that reflects the diverse communities we serve. We welcome and encourage applications from all suitably qualified individuals, regardless of age, disability, gender identity, sexual orientation, race, ethnicity, religion or belief, pregnancy and maternity, marital or civil partnership status, or any other protected characteristic under the Equality Act 2010. Appointments are made on merit alone.

If you require any reasonable adjustments to support you through any stage of our recruitment process, please let us know by contacting jobs@scottish-rowing.org.uk. All information relating to your request will be treated confidentially and will not affect our assessment of your application.

 
How to apply

Please submit the following by email to jobs@scottish-rowing.org.uk

  • CV detailing relevant experience
  • Cover letter (no more than two pages) outlining your suitability for the role
  • Two professional referees, one of whom must be able to attest to your recent safeguarding work.

Closing date: 12 noon, Wednesday 20 August 2025 
Please note that Scottish Rowing reserves the right to close this vacancy early should we receive a sufficient number of suitable applications.

Interviews will be held week commencing 25 August 2025.

For further information or an informal discussion, contact Mark Senter, Lead Child Wellbeing and Protection Officer via email – mark.senter@scottish-rowing.org.uk.

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